River City Doors Reviews

Your Garage Door Questions Answered

Q: Why is River City Doors the Top-Rated Garage Door Repair Choice?

We offer upfront pricing over the phone or online for most standard garage door sizes and setups, ensuring no surprises.

Q: What Typically Causes a Garage Door to Break?

Your garage door comprises many small, moving parts that can wear out over time—often rated for at least 10,000 cycles. A cycle refers to your door opening and closing once. An average household uses their door over 1,500 cycles per year, making regular maintenance essential.

Q: Do You Offer Components for Higher Daily Use?

Yes! If your garage door is used frequently (more than 4 times daily), we offer upgraded parts designed for 25,000, 50,000, or even 100,000 cycles.

Q: What Are Some Common Garage Door Repair Issues & Solutions?
Garage Door Squeaks, Rattles, or Shakes

Your garage door likely needs a General Service, including lubrication, tightening, and inspection of cables.

Garage Door is Crooked

Typically, a lifting cable has broken. We replace both cables to ensure even operation.

Door is Heavy or Won’t Open Fully

This indicates a broken spring. We replace the spring(s) with brand new, oil-tempered torsion springs rated for at least 10,000 cycles.

  • If you have two springs:
    Both are replaced to ensure balanced, trouble-free operation for years.
  • Optional Add-ons for Spring Replacement:
    • New galvanized lifting cables ($85 per pair)
    • Complete set of premium 6200Z sealed bearing rollers rated for 100,000 cycles ($100)

Garage Door Has a Tube Instead of Springs

You have a torque tube system. We convert this to a torsion spring setup, offering improved durability and fewer long-term issues.

  • Torsion Spring Conversion Includes:
    • One or two new torsion springs (based on door weight; minimum 10,000 cycles)
    • New galvanized lifting cables
    • All required hardware (drums, bearing plates, brackets, etc.)
  • Optional Add-on:
    • Complete set of 6200Z sealed bearing rollers rated for 100,000 cycles ($100)
Q: What Service & Repair Packages Do You Offer?
Minor Service & Repairs — $145 + Parts (Flat Rate)

For general troubleshooting or minor issues:

  • Lubrication of moving parts
  • Tighten/check nuts and bolts
  • Inspect lifting cables for damage and rust

Spring Change Packages

Single Spring Replacement — $290

  • Includes one torsion spring (minimum 10,000 cycles)
  • Lubrication, hardware inspection, and tightening included
  • Optional Add-ons:
    • Galvanized lifting cables ($85 per pair)
    • Set of premium rollers rated for 100,000 cycles ($100)

Dual Spring Replacement — $350

  • Includes two torsion springs (minimum 10,000 cycles)
  • Lubrication, hardware inspection, and tightening included
  • Optional Add-ons:
    • Galvanized lifting cables ($85 per pair)
    • Set of premium rollers rated for 100,000 cycles ($100)

Torsion Spring Conversion Package — $450

  • Torsion springs (one or two depending on door weight; minimum 10,000 cycles)
  • Includes galvanized lifting cables and necessary hardware
  • Optional Add-on:
    • Premium roller set rated for 100,000 cycles ($100)

Q: What Comes with A Garage Door Replacement?

River City Doors provides durable, steel garage doors with triple-layer construction for exceptional longevity. All standard colours are available at no extra cost, with custom paint options also available.

Garage Door Replacement Includes:

  • New tracks
  • New spring(s)
  • Weatherstripping
  • All new hardware (hinges, rollers, bearings, tube shaft, nuts & bolts)